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How to Fix a Bluetooth Device Showing “Voice/Music Only” on Windows

Hey there! Are you tired of your Bluetooth device only playing voice or music on your Windows computer? Don’t worry, we’ve got you covered! In this comprehensive guide, we’ll walk you through the step-by-step process of fixing the bluetooth device showing voice/music only issue on Windows.

bluetooth device shows voice/music only on windows

Whether you’re a tech-savvy guru or a beginner, our easy-to-follow instructions will help you resolve this frustrating problem and get your Bluetooth device working like a charm. So grab your device, put on your troubleshooting hat, and let’s dive in!

Understanding the Bluetooth Device Showing Voice/Music Only

Before we jump into the solutions, let’s first understand why your Bluetooth device might be showing “Voice/Music Only” on Windows. This is a common problem that occurs when the device is not set to the correct audio profile. Windows defaults to the “Hands-free telephony” profile, which limits the audio capabilities of your device. But fear not, with a few quick adjustments, we can fix this issue and unlock the full potential of your device.

Solution 1 – Changing the Audio Profile

To begin resolving the “Voice/Music Only” issue on your Bluetooth device, let’s start by changing the audio profile. 

Follow these easy steps!

  1. First, locate the speaker icon in the system tray, usually found at the bottom-right corner of your screen. Right-click on the speaker icon and select “Open Sound settings.”
  2. In the Sound settings window, scroll down to the “Output” section and click on “Manage sound devices.” This will open a new window where you can manage your audio devices.
  3. Look for your Bluetooth device in the list of sound devices and click on it to select it.
  4. Once you’ve chosen your Bluetooth device, click on “Properties” and a new window will appear.
  5. In the Properties window, navigate to the “Advanced” tab. Here, you’ll find the “Default Format” section.
  6. To enhance the audio quality of your Bluetooth device, select a higher quality audio format from the options available.
  7. After selecting the desired audio format, click “Apply” and then “OK” to save the changes.

By following these simple steps, you’ve successfully changed the audio profile of your Bluetooth device. Now, let’s move on to the next solution if you’re still experiencing the “Voice/Music Only” issue.

Solution 2 – Updating Bluetooth Drivers

update bluetooth driver

Outdated or incorrect Bluetooth drivers can sometimes cause compatibility issues, resulting in the “Voice/Music Only” problem. 

To update your Bluetooth drivers and ensure smooth performance, follow these steps.

  1. Start by pressing the Windows key + X on your keyboard. This will open a menu where you can select “Device Manager.”
  2. In the Device Manager window, locate and expand the “Bluetooth” category. This will display all the Bluetooth devices connected to your computer.
  3. Right-click on the specific Bluetooth device that’s experiencing the issue and select “Update driver.” A new window will appear.
  4. In the next window, choose the option to search for updated drivers automatically. Windows will scan your computer and the internet for the latest drivers for your Bluetooth device.
  5. If Windows doesn’t find any updates, don’t worry. You can manually update the drivers by visiting the manufacturer’s website. Go to their support section, locate the drivers for your specific Bluetooth device, and download the latest version.
  6. After downloading the drivers, install them on your computer according to the manufacturer’s instructions.
  7. Finally, restart your computer to apply the driver updates.

After your computer restarts, check if the “Voice/Music Only” issue has been resolved. Updating your Bluetooth drivers often resolves compatibility problems and ensures optimal performance. If you’re still facing the issue, don’t worry—we have more solutions lined up!

Solution 3 – Resetting Bluetooth Settings

If the previous solutions didn’t work, resetting your Bluetooth settings might do the trick. 

Here’s how!

  1. Press the Windows key + I to open the Settings app.
  2. Go to “Devices” and click on “Bluetooth & other devices.”
  3. Scroll down to the “Related settings” section and click on “More Bluetooth options.”
  4. In the Bluetooth Settings window, go to the “Options” tab.
  5. Click on “Reset” and confirm the action.
  6. Restart your computer and reconnect your Bluetooth device.

Solution 4 – Unpairing and Pairing Bluetooth Device

Disable and Re-enable the Network Adapter

If the previous solutions haven’t resolved the “Voice/Music Only” issue, don’t worry! Sometimes, unpairing and pairing your Bluetooth device can do the trick. 

Just follow these simple steps.

  1. Open the Settings app on your computer. You can do this by clicking on the Start menu and selecting “Settings.”
  2. In the Settings app, find and click on “Devices.” Then, choose “Bluetooth & other devices” from the menu on the left.
  3. Look for your Bluetooth device in the list of connected devices. Click on it to select it.
  4. With your device selected, you’ll see an option to “Remove device.” Go ahead and click on it to unpair your Bluetooth device.
  5. After removing the device, restart your computer. This allows your computer to clear any existing Bluetooth connections.
  6. Once your computer has restarted, follow the manufacturer’s instructions to pair your Bluetooth device again. Refer to the device’s user manual or consult the manufacturer’s website if needed.
  7. To ensure everything is working properly, test the audio output on your device. Play some music or make a call to see if the “Voice/Music Only” issue has been resolved.

By unpairing and pairing your Bluetooth device, you’re giving it a fresh start and re-establishing the connection with your computer. This can often fix any underlying issues causing the problem. Keep your fingers crossed, and let’s hope this solution does the trick!

Additional Tips and Troubleshooting

Here are a few more tips and troubleshooting steps to help you resolve the “Voice/Music Only” issue with your Bluetooth device.

  1. Make sure your Bluetooth device is fully charged or connected to a power source. Low battery levels can sometimes impact the audio quality.
  2. Check the volume levels on both your computer and Bluetooth device to ensure they are not set too low. Increase the volume and see if that improves the audio output.
  3. If you’re using a Bluetooth adapter, double-check that it is properly connected and functioning. Ensure it is connected to the correct port and try reseating it if necessary.
  4. Disable any conflicting third-party software that could potentially interfere with the audio settings. This includes any virtual audio devices or equalizer programs that might be altering the sound output.
  5. If you’ve tried all the above steps and the issue persists, it’s a good idea to reach out to the manufacturer’s support. They can provide further assistance and troubleshoot specific to your device and configuration.

By following these tips and troubleshooting steps, you have a better chance of resolving the “Voice/Music Only” problem with your Bluetooth device. Stay persistent, and remember that you’re not alone in troubleshooting this issue. 

Final Words

Congratulations! You’ve successfully learned how to fix the bluetooth device showing voice/music only in Windows. By changing the audio profile, updating Bluetooth drivers, resetting settings, and unpairing/pairing your device, you’ve overcome this frustrating problem.

 Remember to follow the steps carefully and be patient throughout the troubleshooting process. Now you can enjoy your favorite music or have crystal-clear voice calls on your Bluetooth device. 

Keep this guide handy for future reference and be the master of Bluetooth troubleshooting. Happy connecting!

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